Staff Resources

All Lehman College non-essential staff began working remotely Wednesday, March 18. After Gov. Cuomo announced a "New York State on PAUSE" executive order on Friday, March 20, only approved, designated, essential personnel will be admitted to campus going forward.

Temporary Flexible Work Arrangements

Following CUNY guidance, staff should consult with their managers about working their regular daily hours on a flexible schedule while the campus has transitioned to a remote

Manager Guidance

Managers should consult with Human Resources for guidance on expectations for work assignments, check-ins, and other parameters relevant to supporting a remote arrangement.

Common items for managers to discuss with staff include:
  • Frequency of connection with manager
  • Frequency of checking email
  • Other communication expectations (i.e., team members, external contacts)
  • Hours of availability
  • Areas of focus during remote work

Working Remotely: Web Tools and Resources

Microsoft Office 365 for Education is a robust collaboration suite that is available to all faculty and staff. Teams is especially useful as a shared workspace for video conferencing and team collaboration. Follow the link, click "Microsoft 365 for Education (For Faculty and Staff)," then, click the box on the bottom-left corner that states, "Login to Office 365." Use your CUNYfirst credentials to login. "Teams" is one of the many apps available. (If you are on a Mac, the most optimal experience will be had using the web interface (not the app) on Chrome (not Firefox or Safari).
Dropbox is a cloudbased file-sharing app. Faculty and staff have unlimited storage. Use your CUNYfirst credentials to login.
WebEx enables online meetings, with video and audio conferencing. You can make calls, share your screen, present information, and annotate shared documents or whiteboards. Use your CUNYfirst credentials to login.
Voicemail: Looking to update your voicemail greeting from home? Forgot your PIN? Troubleshoot these and other voicemail issues.

Help Desk Assistance

For assistance, contact the IT help desk by email at, Monday-Thursday, 8 a.m.-8 p.m., Friday-Sunday, 9 a.m.-5 p.m. (Hours subject to change). For urgent matters, contact the help desk by phone at 718-960-1111. Press ‘1,’ and a representative will assist you during the above hours.

Work-Related Travel for CUNY Employees

All non-essential university-related international and domestic travel is indefinitely suspended at this time. This includes the suspension of all Spring 2020 and Summer 2020 study abroad programs. In terms of travel, the Department of State's Global Health Advisory issued yesterday warns that a shutdown of international travel options is imminent, and that Americans abroad should arrange to immediately return to the U.S., or risk an indefinite stay abroad. CUNY will continue to offer rebooking support to any CUNY student or employee abroad (regardless of citizenship) who is unable to make these arrangements directly with the airline.

EAP Assistance

We understand that employees may be experiencing heightened levels of anxiety during this time. CUNY's Employee Assistance Plan (EAP) is available to work with you toward addressing this. CUNY's EAP may be reached at 1-888-993-7650 or

Should you have any immediate questions or concerns, please contact Lehman College Human Resources at or 718-960-8181.

back to top