Information Technology Resources
Lehman College

Claiming your Qualtrics Account
for the First Time

Version 1
January 30, 2017

These instructions were developed using Firefox 50.0.1 running on Windows 7 Professional.

Qualtrics is currently only licensed for the faculty and staff in the School of Natural and Social Sciences and to students in classes using the application.

  1. Enter following URL in the address bar of your browser:

    https://lehman.qualtrics.com

    URL

  2. Enter your Lehman username and password on the Lehman One Access Login screen. (These are the same credentials used for faculty and staff email, the campus wireless network and the student print system.) Click Log In.

    Username

    If you receive a message that you have entered "Invalid Credentials", it means that your Lehman username and/or password is incorrect or expired. Please contact the IT Help Desk at (718) 960-1111 for assistance.

    If you receive a message that you are "Not Authorized", your username was not found in the School of Natural and Social Sciences faculty and staff group or in the student group. If this is an error, please contact the IT Help Desk at (718) 960-1111.

  3. If this is the first time you are claiming your Qualtrics account, click on the "I don't have a Qualtrics account" button.

    NewAccount

  4. Click Accept on the Terms of Service panel.

    Terms

  5. The "Welcome to Qualtrics" screen should appear. You are now ready to start working on your first survey.

    Welcome

  6. You may want to make a few adjustments to your account settings. To update the time zone and language, click on the inverted caret symbol in the upper right corner of the Qualtrics window.



  7. Then click on Account Settings.

    Account Settings

  8. Change the Time Zone and Language to the desired settings. The Change Password option on this screen has no effect on your login credentials and should not be used.

    TimeZone

  9. For help, select Help and Feedback in the upper right of the Qualtrics window.

    Help

    The Help panel will appear:

    Help Window

    You may also want to review the Qualtrics Survey Software: Handbook for Research Professionals found at:

    http://cloudfront.qualtrics.com/q1/wp-content/uploads/2012/02/QualtricsSurveySoftware.pdf or obtain a local copy from here.
  10. Be sure to logout when you finish.

    Logout

  11. Shutdown your browser completely when you see the Log Out screen.

    Shutdown

    12.